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Privacy Policy

MELISSACHENS takes customer privacy very seriously. All users may visit MELISSACHENS website anonymously without revealing any personally identifiable information.

By landing on our webpage, accessing to our sites or providing personal data information on this site, you agree to our privacy policy.

When will you collect my personal information?

Collection of personal information is necessary when performing the following actions:

Register on the website;
Submit any queries or reviews online;
Purchase of products
Booking for skin consultations
Participate in any activities taking place outside MELISSACHENS SKIN BEAUTY SPA or website whether organized by MELISSACHENS and/or a third party (including but not limited to: roadshows, workshops and special events).
What personal information do you collect?

Personal information may include:

Date of birth
Telephone number
We do not collect your financial information or retain credit card numbers used to purchase products or services. If you receive any request to provide sensitive personal information (such as credit card details) in an email, please refrain from providing this information because it may be fraudulent.

If you receive a suspicious email, text or message, kindly contact Customer Service via email at info@melissachens.com or call 03 – 6156 1989 (Monday to Friday: 10pm – 5pm, excluding Public Holidays).

Changes to Privacy Policy

MELISSACHENS reserves the right to modify and change the Privacy Policy without prior notice. We will publish the changes of the policy on our website.

Melissachens Sdn Bhd respects and is committed to the protection of your personal information and your privacy.
Personal data collected from you either manually, notices, emails or through our website may be in the form of but is not limited to name, identity card number, address, bank account details, telephone number, credit card details, business details or any other information stipulated by the PDPA.

Melissachens Sdn Bhd processes your personal data only for specific and limited purposes that is to communicate with you; To inform you of events, activities and/or services vide e-mail, telecommunication means (telephone calls or text messages); To respond to your queries; To send you material; For our internal record keeping; For submission to relevant authority(s); AND For all other purposes incidental and associated with any of the above.

You are hereby given notice that the Products and/or Services will only be made available to you upon your accepting and expressly consenting to the terms of this Privacy Policy, where such express acceptance and consent shall be evidenced by your signing or indicating accordingly on the relevant consent portion of the registration forms or such other documents as may be furnished to you, as the case may be.

By indicating your acceptance of the term of the above policy, you shall be deemed to have expressly consented to the processing of your personal data by Melissachens Sdn Bhd or any of its authorized agents, employees, partners and/or contractors for purposes as stipulated above.

Terms & Conditions

All information contained in this website is provided for general information purposes only. MELISSACHENS strive to keep the information accurate and up-to-date on the website but make no warranties or representations of any kind as to its accuracy or completeness. All reliance you place on such information is therefore strictly at your own accord.